Ticketing Info / FAQ

Leon’s Centre ticketing is handled through a partnership with Ticketmaster Canada, the leading provider of event ticketing solutions in Canada.

Q: Where can I buy tickets?
A: See “Ticket Sales”

Q: How do I find my seats?
A:

Q: Where can I enter the building?
A:

Gate 1:

Gate 1 is located on Place d’Armes.

Gate 2:

Gate 2 is located on Ontario Street. Gate 2 is 10 meters north of the intersection of The Tragically Hip Way and Ontario Street.

Gate 3:

Gate 3 is located at the intersection of The Tragically Hip Way and Ontario Street.

Gate 4:

Gate 4 is located a 1 The Tragically Hip Way. This is the venues main entrance and the location for the Leon’s Centre box office.

Gate 4.5:

Gate 4.5 is located on The Tragically Hip Way. This gate is used as an entrance for rink of dreams, ice rentals, and public skates. Please note that this gate is not used as an entrance for all events.

Q: What is the best way to find out about shows, presales, or special offers?
A: Sign up for our Leon’s Centre Insider email updates, and follow us on Facebook and Twitter

Q: I can’t attend a show, can I get a refund?
A: Unfortunately we are not able to offer refunds for concert or event tickets.

Q: I bought seats at the onsale, but now better seats are available, can I switch? And why does this happen?
A: Like refunds, we are not able to process exchanges for our concerts or events. Often when a show is put onsale, only broad details are available for things like production, sightlines, and sizing of different stage elements. As we approach a show and details become clearer, we are occasionally able to offer seats for sale which we previously believed to be obstructed or unsellable.

Q: A very popular concert is going onsale, should I buy online, or at the box office?
A: All points of sale pull from the exact same inventory of seats at the same time. When you are online, everyone is able to compete for the same seats, but at the Box Office, each window seller has to compete for the seats on your behalf, and anyone behind must wait in line. Online purchases are the best way to ensure you have the best chance at getting seats.